World class care across Bedfordshire and Essex
Redwood Home Care helps you live the life you want, in the place that is most important - home. By really listening and getting to know you, your needs, hopes and fears, together we will design a bespoke package of support and carefully choose an experienced and professional carer to help you maintain your independence in the place you know and love.
We’re a family run organisation, and family is at the absolute core of what we do. Everyone is somebody’s mother, father, son or daughter, and we treat all of our clients and their family members as if they were our own. It’s this approach that sets us apart. We believe you should feel at home with the people who are supporting you or your loved ones, and that’s why we settle for nothing less than a world class service - because that’s what we’d expect for our own loved ones, and it’s what you deserve.
We’re a nurse led team providing 24 hour care, 365 days a year, across a variety of different services. Whether it’s overnight support, live in care, hourly assistance or a helping hand out in the community - we can help. We’re fully regulated by the Care Quality Commission (CQC) and rated Good across all areas.
We make sure only the very best carers join our family. We have high standards and we look after our staff with the same level of care and attention that we do our clients. Our team go through very strict checks before being offered a position with us. Upon starting, they are taken through our thorough induction process and receive comprehensive training delivered by a Skills for Care endorsed training provider. We hold regular supervisions and continued training to ensure our team are always developing their skills and knowledge, and providing a world class service at every opportunity. If you have particular needs which require specialist training, we can work with you to ensure our team have the knowledge and skills required to deliver your care safely, respectfully, and in the way you choose.
Accepting that it may be time to get help can be challenging. Change is often daunting, but we’re here to help. We’re an open and honest organisation, and we offer free no obligation consultations to assess your needs and discuss your options. Gives us a call now for a friendly chat on 01582 433764.
Times that suit you
Our services are person centred, and that means our primary focus is on delivering you the support you want, at the time you want it. If you like your breakfast at 7:15am, that’s when it will be ready. Our schedule runs on your time, because that’s the way care should be.
Find the right cARER
We know how important it is to feel comfortable in your own home, and we pride ourselves on finding the right carers for you or your loved one. Whether it’s a short term arrangement to help get you back on your feet, or whether you’re looking for something long term, we pay the same attention to detail to ensure you feel comfortable with the person or people who are supporting you.
It’s time to enjoy life
We’re not about strict time schedules and keeping you at home so we can rush through your services. We’re about enjoying life, and helping you to do the same. Our team are very experienced in supporting clients out in the community, no matter what your age or abilities. We want to help you enjoy the activities you love, and if that means a 45 minute drive to your favourite restaurant or a walk to the local sports club, then we’re ready for it.
Redwood Home Care is a family run organisation. Our director, Mark Pattison, is a qualified nurse with 1st Class Honours who has achieved Outstanding ratings from the CQC during his NHS career. Mark wanted to offer the same high standards of care to people in their own homes, so they can continue to enjoy life surrounded by their friends, family and the comforts they enjoy.
At Redwood Home Care, we value people's independence. We work hard to ensure that you and your loved ones receive the support you need to live life the way you want to. Our aim is to offer a world class service to our clients, their families and our staff.
We guarantee to deliver care that is:
• Responsive to your needs
• Well led
We meet the fundamental standards as laid out by the CQC. In addition to this, we constantly strive to go above and beyond what is expected of us, in order to provide you and your loved ones with outstanding care. If you have any questions, we'd love to speak with you - contact us via the link below.